Registering for Calsha's classes is fast and easy by phone, fax, or e-mail. We are available to assist you during business hours from 9:00am to 5:00pm, e.s.t. To secure your seat for the date of your choice, please register as early as possible. You are reserved a seat when payment or authorization is received. Once confirmed, you will receive a notification, which includes directions to the training center and other pertinent information.

PAYMENTS:
Upon confirmation of a scheduled session, Calsha will invoice the requesting agency. Payment or funding authorization must be received prior to entrance into class. For your convenience, we accept credit cards*, company checks, purchase orders, and certified funds.

* A processing fee is charged per credit card transaction.

RESCHEDULING POLICY:
Rescheduling may be made without penalty by notifying us ten business days prior to the first day of class. Requests made 7-9 days prior to the first day of class will incur a 50% administrative fee. Registered students who fail to attend or reschedule at least 6 days prior to the first day are charged 100% of the course fee. Attendee substitutions are accepted up to the first day of class.

REPEAT FOR FREE
Students who are not completely satisfied with the training they receive at Calsha may repeat any class at no charge as long as it is on our public schedule and there is space available. The student must reuse the course materials they received in the original class, or purchase new courseware. Claims under this guarantee must be submitted in writing within ten business days of the close of class, and include the specific circumstances regarding the claim. Calsha is unable to assume responsibility for circumstances beyond our control, and is the sole authority as to whether claims are approved.

CERTIFICATION GUARANTEE
As a safeguard for organizations that encourage technical certifications, Calsha offers the certification guarantee. If an employee voluntarily leaves an organization within three months of earning a technical certification, the organization may send their replacement to Calsha for a free repeat of the certification classes. The organization must reuse the course materials they received in the original class, or purchase new courseware. The classes must be on our public schedule and have space available. Claims under this guarantee must be submitted in writing within thirty calendar days of the departing employee's last day of employment. Calsha is the sole authority as to whether claims are approved.

UPGRADE GUARANTEE
If a course becomes publicly available from Calsha on a new technology, within ninety calendar days of a student completing a course on the previous version, the student may take the update version of the course, including courseware, at 50% off list price.

YOUR DAY AT CALSHA
Class times are listed below, unless otherwise noted on the schedule:

Day classes: 9:00am - 4:00pm
Evening classes: 6:00pm - 10:00pm
Saturday classes: 9:00am - 4:00pm
Online classes: please visit our web site

*Note: Trainers are on site 1 hour before and 1 hour after class time.

For your convenience, Calsha holds classes at its training center in Landover, Maryland, as well as several facilities throughout the Metropolitan area. Classes are also delivered on-site for many of our clients. Please call to confirm the location.

Please arrive at least fifteen minutes prior to class start time. Wear comfortable, casual clothes.

To register, call 301-306-7200 or e-mail registration@calsha.com.

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